Social customer relationship management (CRM)

Social customer relationship management (CRM)

Customers are increasingly turning to social networks, online forums or web reviews to help make purchase decisions. Fujitsu empowers you to effectively socially engage with your customers through social CRM. We work with global CRM technology partners such as salesforce.com®, SAP®, Oracle®, PeopleSoft®, and CRM packages by Siebel® to deliver tailored applications that will result in happier customers and healthier profit margins.